Responsible Gaming
Gaming Should Be Entertainment
Online gaming at Star Casino should always be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it comes with costs and should only be enjoyed with money you can afford to lose. We are committed to promoting responsible gaming practices and supporting our players in maintaining healthy gaming habits.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling. We take age verification seriously and comply with all Australian gambling regulations. By using this site, you confirm that you are 18 years of age or older and are not excluded from gambling under any Australian law or regulation.
Parents and guardians: If you are concerned about a young person's gaming activity, please contact Gambling Help Online for advice and support.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essentials like rent, bills, or food
- Hiding your gambling activities from family, friends, or partners
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when not gambling
- Gambling to escape problems or negative emotions
- Borrowing money to finance gambling
- Neglecting work, study, relationships, or hobbies due to gambling
- Failed attempts to cut down or stop gambling
- Lying to others about the extent of your gambling
If you experience any of these signs, help is available and support is confidential.
Self-Help Tools & Responsible Gaming Features
Star Casino provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session.
- Reality Checks: Receive regular reminders during your gaming session about how long you have been playing and how much you've spent.
- Time Limits: Set automatic session time limits to help you manage your gaming duration.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need to take a break from gaming.
These tools are designed to help you stay in control. We encourage you to use them as part of your responsible gaming strategy.
Support & Help Resources
If you or someone you know is struggling with problem gambling, confidential support is available from these organisations:
Australia
- Gambling Help Online — Free, confidential counselling and information service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare — Support and counselling for problem gamblers
Website: www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council — Prevention, treatment, and research
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling — Help and resources for problem gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Website: www.bzga.de
All support services are confidential and free to access. Speaking to a counsellor does not carry any judgment and is a positive step towards regaining control.
Take Action Today
If you believe you may have a problem with gambling, please reach out for help. There is no shame in seeking support — gambling problems are treatable, and recovery is possible.
Remember: If gaming is no longer fun, it's time to stop. Use our self-exclusion tools or contact one of the support organisations listed above. Your wellbeing is our priority.
For immediate support in Australia, call Gambling Help Online on 1800 858 858.